The most important is we accept customer’s design orders only, there are no open designs to choose from, no stocks or over run items for sale either everything must be your own logo or designs.
What is the minimum order quantity?
We don’t set minimum order quantity, but quantity will directly influence the price. Surely, the larger quantity, the more favourable price.
Do you have goods in stock?
We do not have stock for sell as we mainly do the custom designs. Please email us your design, size, order quantity etc…, then we’ll help to turn them into classic actual products.
What metal plating options do you offer for your products?
We offer gold, silver and copper platings standard with our orders. For an extra charge, we can antique those standard finishes to give an aged look to your lapel pins. Antique finishes also help greatly when your design is mostly metal (die struck)as the darker recessed areas provide a greater contrast for text and fine lines.
What degree of after-sales service can you provide?
We care a lot about the after-sales service since what we focus is not one single order but the long term cooperation and development.
What file formats are accepted for images and artworks?
We prefer images to be in CDR or AI formats, if possible. Otherwise, we accept EPS.JPG, .GIF, .PNG, .PPT, .DOC, .PDF, .BMP, .TIFF and .PSD. Almost every format are available for us.
Are you able to manufacture metal products in different shapes?
Any shape is available. They don’t need to be circular, as traditional lapel pins are. Our galleries have some examples of unique shapes.
What is your payment terms?
We require 30% deposit before we start the order. Small amounts below in full payments will be appreciated because of the handling fee occurs every time.
Do you offer a "rush" service/fee?
We are pleased to try our best to meet your rush delivery time, so we don’t charge any rush service fee.
Streamline your custom medal order. Our FAQ covers design specs, bulk pricing, shipping times, and artwork setup to ensure a smooth and successful experience.



